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Angelina i still have the idea that companies work for the people because they ensure the companies' profits and not against the people.
For small and maybe even mid sized companies there is some truth to that. But for the big globally acting corporations, rules are different. If even the diesel scandal was unable to destroy VW, the idea that a few negative twitter posts could is an illusion. Look at how VW took advantage of German buyers who unfortunate did not have the legal tool of class action available to them compared to US customers.
VW was scared of a trial in the US courts where a punitive damage based on the proven intend to cheat would most likely have been in the billion dollar range. So VW settled the case, taking back all affected cars from US customers or paying for the reduced value.
German customers got nothing comparable, because German law does not know class action and VW was not afraid of individual legal cases from Germany, where no punitive damages loomed and even if losing, VW would have to pay a few thousand Euros Max for the I dividual car's reduced value.
If there are now regulations to reign in internationally operating corporations, we the people wil, always be disadvantaged. These corporations can shift around money from one country to another with legal tricks and evade not only taxation but also accountability for what they do to a large extend.
I am all in favour for a free market, but it will only stay free and fair if seller and buyer are at least roughly facing each other on equal terms.
Want another example? Terms and Conditions of big companies are many pages long, written by in-house lawyers to make sure there is as little legal accountability for the company as possible. Have you actually spend an hour or two reading through all that stuff before you bought your last car or signed up for your mobile phone contract?
Of course not, no sane person has the time and frequently neither the legal knowledge to comprehend everything written there. But by not doing that, you are already at a huge disadvantage. A little less so in Germany where the law states that 'surprising clauses in T&C are not legal, but if that law did not exist, good night to your rights as customer.